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End hard water for good

Water Softeners

Hard water is dissolved rock — calcium and magnesium the water picks up underground — and whether you have it depends entirely on your source. A properly sized water softener removes it at the point of entry, so scale stops forming and your skin, laundry, and appliances feel the difference in days.

Hardness here follows the geology: the Lehigh Valley's limestone delivers some of the hardest water in Pennsylvania, and well districts like the Abingtons test anywhere from 7 to 29 grains per gallon. Scranton and Wilkes-Barre city water, on the other hand, runs officially soft — which is why we measure before we recommend. If your number doesn't justify a softener, you'll hear that from us plainly. When it does, we size from your actual reading, household size, and flow rate — not a one-size-fits-all tank off a truck.

Sound familiar?

Problems this system solves

The payoff

Why NEPA homeowners choose this system

Feel it in the first shower

Softer skin, smoother hair, and richer lather — most homeowners notice the change immediately.

Protect every appliance

Soft water can add years to water heaters, dishwashers, and washing machines by stopping scale at the source.

Cut the scrubbing

No more attacking mineral crust on fixtures and tile — it simply stops accumulating.

Sized to your home

We size from your actual hardness reading and household demand, minimizing salt use while keeping performance high.

Good to know

Frequently asked questions

How hard is the water around Scranton and Wilkes-Barre?
Honestly: the city supplies themselves are soft — Pennsylvania American’s own quality reports put Scranton and Wilkes-Barre municipal water around 1.5–3 grains per gallon. Hardness in Lackawanna and Luzerne County is a well-water story, and it varies by district: Abington-area wells, for example, test anywhere from 7 to 29 gpg. A free in-home test gives you the exact number for your tap — and if it says you don’t need a softener, that’s what we’ll tell you.
How much salt does a water softener use?
A right-sized household softener typically uses 6–10 lbs of salt per week depending on hardness and usage. We size systems to minimize salt consumption without sacrificing performance.
Is softened water safe to drink?
Yes for most people — softening adds only a small amount of sodium. If anyone in your home is on a sodium-restricted diet, we recommend pairing the softener with a reverse osmosis system at the kitchen sink, which removes it.
How much maintenance is involved?
Refill the salt tank every 4–8 weeks and get an annual checkup — that’s it. We offer local maintenance plans so you never have to think about it.
What does a softener cost installed?
It depends on your measured hardness, household size, and install details — which is why we never quote before the free test. After we read your water, you get a written quote for a correctly sized system, with no obligation. Our softener cost guide explains every factor that moves the price, without guessing at a number first.
Salt-based or salt-free?
For genuinely hard water, a conventional salt-based softener is the technology that actually removes hardness. Salt-free conditioners can reduce how scale sticks but leave the minerals in the water — spots, soap scum, and dry-skin effects remain. We explain the trade-off honestly before you buy.

23 local pages

Water softeners by town

Each page covers that community's supply, the readings we actually see there, and what the right system looks like for those numbers.